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Shipping Policy

shipping

SHIPPING OUTLINE
  • Australia free shipping over $299 AUD.
  • All orders are shipped from our warehouse in China.
  • We usually arrange shipment within 2-7 days,there may be some delays for large orders, we will contact you proactively.
  • We will pay for any Customs and Brokerage charges while shipping to the Australia.(DDP shipping method)
  • We reserve the right to use a comparable shipping method when necessary.
Australia Shipping Policy
Order over $299 AUD---Express Shipping (TNT/FEDEX/UPS)
  • Free Shipping
  • You will receive the goods in 10-15 days (subject to local custom delays) 
Order less than $299 AUD---Express Shipping (TNT/FEDEX/UPS).
  • Order $0–$99.9, Shipping fees $42AUD
  • Order $100–$199.9, Shipping fees $28AUD
  • Order $200–$298.9, Shipping fees $18AUD
  • You will receive the goods in 10-15 days.(subject to local custom delays)
    Any problem with your order delivery or upon receipt of goods, please reach out to us as soon as possible. damage shipment has to be reported within 48 hours so we can proceed to submit claim documents to the shipper. Tracking number will be given to you via email after sending out the package. We will monitor your package to ensure smooth delivery. 
Packing

Wrap all items separately,use adequate cushioning material and cartons of sufficient strength.

Still have questions?
Please email us with any questions you might have - we are here to help.

sales@crystalswholesaleau.com